Contact us
FAQ
The most frequently asked questions listed. Is your question not included? Email us via the contact page.
Ordering & payment
You can pay with iDEAL, credit card (Visa/Mastercard), PayPal, and Klarna.
As long as your order has not yet been shipped, we can usually modify or cancel it. Please email us as soon as possible with your order number.
Shipping & Delivery
Orders are shipped within 1–2 business days. Delivery in the Netherlands usually takes another 1–2 business days.
Yes, we ship worldwide. You can see rates and delivery times at checkout.
Returns and exchanges
You have a 30-day cooling-off period. Register your return via your account or the contact page.